SUPPORT

FAQ

In order to meet regulation of each region, we offer the best warranty period differently. Please check with our regional distributor.
- Not Unipoint or Bosch product
- Already disassembled by customer
- Already has other brands component by customer
- Starter/Alternator was soaked in water
- Starter/Alternator was abnormally soaked in oil
- Obvious external damage ex.fall down broken
- Functional good: D&V test report signed by tester
Yes, you may get the part back. Please consult with regional distributor.
- Check flywheel condition (360° around).
- Make sure that the vehicle's battery condition is sufficient to supply the desired starter motor.
- Check the fitment is good.
- If the engine did not start once ignited: Start again after 10 to 15 seconds rest gap.
- Immediately examine your vehicle after 4 – 6 consecutive cycle of starting.
Mode of abnormal damaged Prevention by end user
Pinion abnormal wearing Check flywheel condition (360° around)
Solenoid contact stuck Make sure that the vehicle's battery condition is sufficient to supply the desired starter motor.
Solenoid S terminal broken Check the fitment is good without interference
Armature overheat 1. If the engine did not start once ignited: Start again after 10 to 15 seconds rest gap.
2. Immediately examine your vehicle after 4 – 6 consecutive cycle of starting.
Using cross-reference finding the right just the first step, if you can't find the Unipoint product matching your cross reference, please let your request at “Contact us” We will get back to you ASAP.
Since Unipoint has verity new product release every month, this information might change. At the moment:
The largest amp now is 12V / 325 A J mount / Pad mount using in truck application. PRESTOLITE 4800 – 4900 family
The ratio of the speed of the engine vs. the speed of the alternator.
For Example: For the Pulley Ratio 2.5, the rotate speed of the alternator is 2500 rpm, while the engine speed is 1000 rpm.
In Unipoint we have our quality gate to insure all our products are performing according the defined specification. There is always a balance between price and what you get. In Unipoint we ensure you will have the product with best value for money.
All Unipoint product follow EU REACH regulation to ensure while providing the product we also bring our sincerely respect to the earth.
Unipoint has e-catalog you can download from our website: E-catalogue We believe you can find what you need, if not please leave your request here. We will get back to you ASAP.
Unipoint has e-catalog you can download from our website: E-catalogue If you prefer printed catalogue please leave your contact here. We can mail the printed catalogue to you.
Unfortunately due to technical limitation we are not able to let you download Unipoint portfolio in excel file. But please leave you your contact here. We can provide you the most update product portfolio in excel file via email ASAP.
Yes, you might find there are many other company produce the product with same function. But only Unipoint can provide you the product with best value for money and we also have our in-house design team always for your services.
contact us”. We will get back to you ASAP. Surely there will be some limitation for a distributor / retailer. Further details our specialist will contact with you.